Mirror Mirror Trollz : Season 1 Episode 11

To avoid ridicule from friends, Sapphire returns her new pair of shoes only to purchase another fashion emergency, a magic mirror pendant. When the magic mirror flatters Sapphire's ballooning ego, her head gets stuck in the clouds and she accidentally opens a magic portal! The friendly face from the mirror was Simon! Only the magic of the five can bring Sapphire back down to earth - pun intended.