Duped at the Door? Marketplace : Season 45 Episode 17

Erica Johnson and Go Public team up with Marketplace to dig deeper into telecom sales tactics. In the battle for customers, Canada's telecommunications giants are going door to door to convince you to switch. But many Canadians feel they were duped at the door - misled about great deals and better services. After hearing hundreds of complaints about the largest company, Bell, a Marketplace producer gets a job - posing as a new hire inside the company contracted to sell Bell products door to door.