Shorthand : Season 20 Episode 12
BBC One int(0)
Aired: November 20th, 2018 @ 1:45 PM EST on BBC One
Zara comes up with a plan to help an autistic man who is desperate to be more independent. The reality of what she must do at the register office is too much for Ruhma to bear, and Karen makes a decision that gives the partners another problem they do not need.